Business Process Reengineering & Optimization

We enable our clients to enhance productivity, streamline operations, support digital transformation all while staying efficient and ready for future scalability.

With holistic thinking and redesigning core business processes, we help our clients achieves significant improvements in performance, efficiency, and customer satisfaction. while eliminating redundancies, reduce costs, and improve service quality - all critical components in this agile and competitive business environment.

Our proprietary ESOAD methodology enables a comprehensive, step-by-step solution to seamlessly streamline operations. Our CRISP process maturity framework built on our proprietary methodology enables us to identify and classify the current state of business processes into various stages of maturity starting with:

Level 1: Chaotic

Level 2: Repeatable

Level 3: Improved

Level 4: Standardized

Level 5: Perfected

ESOAD methodology, Ogemen Solutions, Outsourcing Strategy, Vendor Selection, Outsourcing, Vendor Management, Outsourcing Consulting, Process Identification, Process Automation, AI Strategy, Automation Strategy, Robotics Process Automation, RPA, Robotics, Workflow Optimization, Change Management, Training, Communication, Change Assessment, Change Communication, Embedding Change, Change Management Model, Stakeholder Communication, Feedback, Process Reengineering and Optimization, Process Transformation, Process Re-engineering, Process Optimization, Lean Six Sigma, Value Stream Mapping, continuous improvement, process improvement, operations excellence

Process Maturity Analysis

CRISP Process Maturity Framework,Ogemen Solutions, Outsourcing Strategy, Vendor Selection, Outsourcing, Vendor Management, Outsourcing Consulting, Process Identification, Process Automation, AI Strategy, Automation Strategy, Robotics Process Automation, RPA, Robotics, Workflow Optimization, Change Management, Training, Communication, Change Assessment, Change Communication, Embedding Change, Change Management Model, Stakeholder Communication, Feedback, Process Reengineering and Optimization, Process Transformation, Process Re-engineering, Process Optimization, Lean Six Sigma, Value Stream Mapping, continuous improvement, process improvement, operations excellence

With its ability to categorize processes based on their maturity levels, our CRISP process maturity analysis tool is quite multi-faceted, and we leverage its functionality for variety of requirements:

identify re-engineering and optimization opportunities
pinpoint automation opportunities
reveal workflow optimization opportunities
discover potential outsourcing candidates

and many more...

Our homegrown assessment questionnaire and checklist combined with techniques like process mining, process modelling, process mapping, workflow optimization etc. are leveraged at various stages of the assessment as needed.

Process Reengineering

We bank on proven methodologies like Lean Six Sigma, Value Stream Mapping, Business Process Model and Notation or a combination of these as a foundation to re-engineer, redesign, standardize and optimize business processes. Our proprietary CRISP tool identifies level of process maturity and candidates with potential elimination, standardization and optimization opportunities.

Our GASAR approach guarantees to provide a 360-degree coverage to ensure every step from analysis to solution is comprehensive.

Ogemen Solutions, Outsourcing Strategy, Vendor Selection, Outsourcing, Vendor Management, Outsourcing Consulting, Process Identification, Process Automation, AI Strategy, Automation Strategy, Robotics Process Automation, RPA, Robotics, Workflow Optimization, Change Management, Training, Communication, Change Assessment, Change Communication, Embedding Change, Change Management Model, Stakeholder Communication, Feedback, Process Reengineering and Optimization, Process Transformation, Process Re-engineering, Process Optimization, Lean Six Sigma, Value Stream Mapping, continuous improvement, process improvement, operations excellence

Detailed information like process name, line of business, process owner, transaction volume, applications used, team size, average handling time, average number of handoffs etc about each process is collected to create a comprehensive process inventory.

This step is crucial for understanding the current state of each process and serves as a foundation for further analysis and improvement efforts.